Unlimited expert technical support

AT&T ProTech support, exclusively available for Multi-Device Protection Pack and Mobile Protection Pack, connects you with a friendly, knowledgeable person who is fluent in technology...so you don’t have to be. From device set up to troubleshooting, ProTech has you covered. Click to call or chat directly from your AT&T ProTech app or call 888-4PROTECH. Mon-Fri 8AM- Midnight ET, Sat-Sun 10AM-10PM ET

One step to chat with or call support

Download the AT&T ProTech app for fast access to expert support through the app.

Get the most out of your device

Need helping moving photos? Connecting to Bluetooth or Wi-Fi? We support your device and what you want to do with it.

Self Help Resources

Get fast access to self-help tips customized for your device.

Here's what we can help you with

Service Phone Tablet WiFi only or non-AT&T network* Tablet on AT&T network Laptop*
Contact(s) transfer from old to new device
Menu navigation
Storing, retrieving and managing files
Sending/receiving pictures
Download files/music
Bluetooth settings
USB connection settings
System optimization / basic diagnostics

Remote Support

Available to Mobile Protection Pack and Multi-Device Protection Pack Customers.

With your permission, remote support allows our ProTech experts to remotely log into your device to diagnose and fix problems you may be having.

Remote Support Login

Enter the 6-digit PIN given to you by your ProTech expert during your call or chat session.