Unlimited expert technical support

AT&T ProTech support, exclusively available for Multi-Device Protection Pack and Mobile Protection Pack, connects you with a friendly, knowledgeable person who is fluent in technology...so you don’t have to be. From set-up and troubleshooting to simply explaining features, just call 1.888.4PROTECH or click to call directly from the AT&T Protect Plus app to do more with your device.

One click to support

Once you download the AT&T Protect Plus app, access experts in a single click – no wait times or being transferred around. Mon – Fri (7:00 am  to 11:00 pm CST). Sat – Sun (9:00 am to 9:00 pm CST).

Support for your enrolled devices

Need helping moving photos? Connecting to Bluetooth or Wi-Fi? We support your device and what you want to do with it.

24/7 Online Tutorials

Access tips and information specific to your device. Read “how-to” articles on connectivity, advanced setup and more.

Here's what we can help you with

Service Phone Tablet WiFi only or non-AT&T network* Tablet on AT&T network Laptop*
Contact(s) transfer from old to new device
Menu navigation
Storing, retrieving and managing files
Sending/receiving pictures
Download files/music
Bluetooth settings
USB connection settings
System optimization / basic diagnostics

Remote Support

Available to Mobile Protection Pack and Multi-Device Protection Pack Customers.

With your permission, remote support allows our ProTech experts to remotely log into your device to diagnose and fix problems you may be having.

Remote Support Login

Enter the 6-digit PIN given to you by your ProTech expert during your call or chat session.