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What you need to know

With three protection options from AT&T, it’s easy to protect your smartphones, tablets and laptops. Pick the coverage that’s right for you and enjoy greater peace of mind that comes with protecting your mobile world. You can enroll within 30 days after you purchase or upgrade your device.  Better yet, if you already have a protection plan, you can upgrade to Multi-Device Protection Pack or Mobile Protection Pack at any time.

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Protect Plus App*** ProTech support Insurance
Service Multi-Device Protection Pack Mobile Protection Pack Mobile Insurance
Monthly Fee $29.99 $10.99 $7.99
Covered devices 3 1 1
Maximum claims per year(consecutive 12 months) 6 (shared) 2 2
As soon as next day replacement* for mobile devices
Repair or replacement in 3-5 business days for tablets and laptops*
Repair of a cracked screen as soon as the same day****
Coverage for loss, theft, damage and out-of-warranty malfunction
Declining Deductibles**
Online device tutorials
Unlimited technical support
Direct click-to-call support from AT&T Protect Plus app
Photo, video, and contact backup
Locate, alarm, lock & erase

* Claims completed by 5PM CST will be shipped, and in most cases, delivered the next day. 3-5 day tablet repair and replacement are for devices that are not connected to the AT&T wireless network.

** Customer must remain claim-free for 6 or 12 consecutive months to receive Declining Deductible discount.

*** For eligible AT&T mobile devices only.

**** Screen Repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9am and 7pm local time, subject to technician's availability in applicable service area. Claim must be approved by 2 pm local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts and may contain original or non-original manufacturer parts. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Go to att.com/protectioncenter for complete list of eligible devices and available markets, both of which are subject to change at any time. Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, INC), a licensed agent of CNA.

Click here for the complete Terms and Conditions for each Program

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