Compare

Protection Plans

Compare protection plans

Protect Plus App*** ProTech support Insurance
Service Multi-Device Protection Pack Mobile Protection Pack Mobile Insurance
Monthly Fee $29.99 $10.99 $7.99
Covered devices 3 1 1
Maximum claims per year(consecutive 12 months) 6 (shared) 2 2
As soon as next day replacement* for mobile devices
Repair or replacement in 3-5 business days for tablets and laptops*
Repair of a cracked screen as soon as the same day****
Coverage for loss, theft, damage and out-of-warranty malfunction
Declining Deductibles**
Online device tutorials
Unlimited technical support
Direct click-to-call support from AT&T Protect Plus app
Photo, video, and contact backup
Locate, alarm, lock & erase

* Claims completed by 5PM CST will be shipped, and in most cases, delivered the next day. 3-5 day tablet repair and replacement are for devices that are not connected to the AT&T wireless network.

** Customer must remain claim-free for 6 or 12 consecutive months to receive Declining Deductible discount.

*** For eligible AT&T mobile devices only.

**** Screen Repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9am and 7pm local time, subject to technician's availability in applicable service area. Claim must be approved by 2 pm local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Go to att.com/protectioncenter for complete list of eligible devices and available markets, both of which are subject to change at any time. Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

Click here for the complete Terms and Conditions for each Program

Multi-Device Protection Pack

Rapid Replacement1

As soon as next-day replacement for mobile devices. Tablet or laptop repair and replacement within 3-5 business days from the date Asurion receives the equipment.

Cracked screen repair2

As soon as same day cracked screen repair. Available in limited areas for select devices. Go here for more information on device and location eligibility.

Declining Deductible3

Continuously enrolled customers who go claim-free for 6 consecutive months or more can save 25% to 50% off the standard deductible with Declining Deductible. Click here to see a list of eligible devices and their deductibles.

Comprehensive Coverage & Shared Claims

Flexible protection and support for your AT&T mobile device plus your choice of two additional eligible devices, including phones, tablets or laptops. You’ll also have a total of six shared claims per year that you can use on any of your three covered devices.

ProTech support for Multi-Device Protection Pack

Reach an expert for help with set-up, features or virtually any issue with your mobile device, tablet or laptop.

Locate, Backup & Protect Your Devices4

The AT&T Protect Plus app lets you locate your devices, back up your photos, videos and contacts, lock or erase a stolen mobile device and reach an expert if needed.

Mobile Protection Pack

Next-day Replacement1

As soon as next-day device replacement for loss, theft, damage, and out-of-warranty malfunction. Get up to two claims per year for your device.

Cracked screen repair2

As soon as same day cracked screen repair. Available in limited areas for select devices. Go here for more information on device and location eligibility.

Declining Deductible3

Continuously enrolled customers who go claim-free for 6 consecutive months or more can save 25% to 50% off the standard deductible with Declining Deductible. Click here to see a list of eligible devices and their deductibles.

ProTech support for Mobile Protection Pack

Reach an expert in a single click from the Protect Plus app. Call for help with set-up, features, or any issue with your mobile device.

Locate, Backup and Protect Your Device4

The AT&T Protect Plus app lets you locate your device, back up your photos, videos and contacts, lock or erase a stolen mobile device and reach an expert if needed.

Mobile Insurance

Next-day Replacement1

As soon as next-day device replacement for loss, theft, damage, and out-of-warranty malfunction. Get up to two claims per year for your device.

Cracked screen repair2

As soon as same day cracked screen repair. Available in limited areas for select devices. Go here for more information on device and location eligibility.

Declining Deductible3

Continuously enrolled customers who go claim-free for 6 consecutive months or more can save 25% to 50% off the standard deductible with Declining Deductible. Click here to see a list of eligible devices and their deductibles.

1Claims completed by 5PM CT will be shipped, and in most cases, delivered, the next day.

2Screen repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 a.m. - 7 p.m. local time, subject to technician's availability in application service area. Claim must be approved by 2 p.m. local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Some colors of eligible devices are not covered. Go to att.com/protectioncenter for complete list of eligible devices and available markets, both of which are subject to change at any time. Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, INC), a licensed agent of CNA.

3Customer must remain claim-free for 6 or 12 consecutive months to receive Declining Deductible discounts.

4For eligible AT&T mobile devices only.