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What you need to know

With three protection options from AT&T, it’s easy to protect your smartphones, tablets and laptops. Pick the coverage that’s right for you and enjoy greater peace of mind that comes with protecting your mobile world. You can enroll within 30 days after you purchase or upgrade your device.  Better yet, if you already have a protection plan, you can upgrade to Multi-Device Protection Pack or Mobile Protection Pack at any time.

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Photo Storage App ProTech App*** ProTech support Insurance
Service Multi-Device Protection Pack Mobile Protection Pack Mobile Insurance
Monthly Fee $34.99 $11.99 $8.99
Covered devices 3 1 1
Maximum claims per year(consecutive 12 months) 6 (shared) 2 2
As soon as next day replacement* for mobile devices
Repair or replacement in 3-5 business days for tablets and laptops*
Repair of a cracked screen as soon as the same day****
Coverage for loss, theft, damage and out-of-warranty malfunction
Declining Deductibles**
Fast access to support experts through the app
Unlimited technical support
Click to chat or call with ProTech support
Get self help tips on your device
Back up pictures and videos
Secure storage 300GB storage 50GB storage

* Claims completed by 6pm ET will be shipped, and in most cases, delivered the next day. Deliveries to Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands cannot be shipped for next-day delivery. 3-5 day tablet repair and replacement are for devices that are not connected to the AT&T wireless network.

** Customer must remain claim-free for 6 or 12 consecutive months to receive Declining Deductible discount.

*** For eligible AT&T mobile devices only.

**** Screen Repair: $49 deductible applies. Limited to eligible devices in select areas. Newly launched device models may not be eligible for screen repair. Visit phoneclaim.com/att to check current eligibility. Same day repair option depends upon claim approval time and technician availability. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available areas are both subject to change at any time.

AT&T Mobile Insurance and AT&T Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), Chicago, IL,  and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #0D63161, in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

Click here for the complete Terms and Conditions for each Program

AT&T ProTech app