Info
Changes are coming to your protection program. Learn more and view updated terms and conditions.
Sorry, it looks like you're using a browser that isn't supported by the Admin Portal. If you'd like to continue you need to have Internet Explorer 9 or greater or use a different browser.

AT&T Mobile Protection Pack for Business

AT&T Device Protection Center

Log in to manage devices, track claims, get support, and more.

Get ProTech Support

Our team of ProTech Advisors are standing by to help with anything from installation to advanced tips on getting the most from your technology including AT&T Certified Business Apps

Live Chat

CALL 1.888.562.8662

What's My Deductible?
Is My Device and Location Eligible For Screen Repair?

Enter your information for your personalized deductible

Learn more about Declining Deductible

Your Options

Good news! Based on your ZIP code () and device type listed below, you are
eligible for our cracked screen repair offer for $89.00 Learn More

Device
ZIP Code

Repair
where we come to you


Deductible

Features
As soon as same day service repair
Repaired by a certified technician
Convenient scheduling
12 month warranty

Replace
your device by mail


Standard

Deductible

Features
As soon as next business day delivery
Keep your device while we ship
Free shipping
12 month warranty

Eligibility for repair is subject to restrictions. View Restrictions Hide Restrictions

Screen repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 a.m.- 7 p.m. local time, subject to technician's availability in applicable service area. Claim must be approved by 2 p.m. local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Some colors of eligible devices are not covered.

Go to att.com/protectioncenter for complete list of eligible devices and available markets, both of which are subject to change at any time. Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

We apologize, we were unable to process your request.

AT&T Mobile Protection Pack for Business

Protection & expert support for your business

Mobile Protection Pack for Business includes expert AT&T ProTech support to resolve almost any device issue as well as a centralized administrator portal to manage the lines on your account.  Mobile devices have become a vital part of doing business and we offer AT&T MPP for Business to help insure that these devices are protected against loss, theft, or damage and are there when you need them.*

*Mobile Protection Pack for Business provides coverage and support for a single eligible device.

*Screen repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 a.m.–7 p.m. local time, subject to technician's availability in applicable service area. Claim must be approved by 2 p.m. local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available markets are both subject to change at any time. Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

File a Claim

Filing a claim for a replacement device with us is quick and easy

AT&T Protect Plus App

Take advantage of features like Mobile Locate & ProTech Support

Coverage

View complete terms & conditions of coverage.

Shipping Schedule

Claim Completed Delivery Day*

Monday - Friday

Before 5pm CST

Next Day

Saturday

Before 2pm CST

Monday

Saturday - Sunday

After 2pm CST Sat.

Tuesday

* Claims completed by the daily cut-off times will be shipped,
and in most cases, delivered the next day.