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Find out if your device and location are eligible for screen repair. Click here.

AT&T Device
Protection Center

Already Enrolled?

Not yet enrolled? Learn how Multi-Device Protection Pack, Mobile Protection Pack or Mobile Insurance can protect your devices and help keep you connected.

AT&T Multi-Device Protection Pack

Protection & expert support for up to 3 eligible devices

You have multiple phones, tablets, and laptops. Multi-Device Protection Pack provides expert support and protects your AT&T mobile device, PLUS your choice of any combination of two additional eligible smartphones, tablets or laptops.

*Mobile Protection Pack for Business provides coverage and support for a single eligible device.

*Screen repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 a.m.–7 p.m. local time, subject to technician's availability in applicable service area. Claim must be approved by 2 p.m. local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available markets are both subject to change at any time. Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

AT&T Mobile
Protection Pack

Protection & expert support for your Smartphone or Tablet

You have a smartphone or tablet you can't live without. Mobile Protection Pack provides expert support for your single device, as well as a next-day replacement (in most cases) if needed.

*Mobile Protection Pack for Business provides coverage and support for a single eligible device.

*Screen repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 a.m.–7 p.m. local time, subject to technician's availability in applicable service area. Claim must be approved by 2 p.m. local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available markets are both subject to change at any time. Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

AT&T Mobile Insurance

Protect your device against loss, theft, damage and out-of-warranty malfunctions

Coverage for single devices that you can't live without. Mobile Insurance provides a replacement as soon as the next day* if your device is ever lost, stolen, damaged, or malfunctions.

*Claims completed by 5PM CST will be shipped, and in most cases, delivered the next day.

*Mobile Protection Pack for Business provides coverage and support for a single eligible device.

*Screen repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 a.m.–7 p.m. local time, subject to technician's availability in applicable service area. Claim must be approved by 2 p.m. local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available markets are both subject to change at any time. Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

Cracked screen repair

Fast, easy screen repair that comes to you.

Now, you may be able to get your cracked screen repaired instead of replacing your phone. A certified technician will come to you to replace your screen – as soon as the same day. An $89 deductible applies.* This is included with enrollment in all three AT&T device protection programs.

Benefits include:

  • More convenience - Keep your phone and get as soon as same-day repair at your home, office or location of choice
  • More confidence - Our certified technicians come to you, and you get a one-year warranty
  • More value - Screen repair is an additional fulfillment option, when available, provided with no increase to the monthly premium

Click here for more information on device and location eligibility at launch.

We will provide a 1-year warranty on the device. For details on this warranty or to report device malfunctions following a screen repair, please call us at 888.562.8662.

*Mobile Protection Pack for Business provides coverage and support for a single eligible device.

*Screen repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 a.m.–7 p.m. local time, subject to technician's availability in applicable service area. Claim must be approved by 2 p.m. local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available markets are both subject to change at any time. Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.