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Changes are coming to your program to provide a screen repair option. Click for details.

AT&T Device
Protection Center

Already Enrolled?

Not yet enrolled? Learn how Multi-Device Protection Pack, Mobile Protection Pack or Mobile Insurance can protect your devices and help keep you connected.

AT&T Multi-Device Protection Pack

Protection & expert support for up to 3 eligible devices

You have multiple phones, tablets, and laptops. Multi-Device Protection Pack provides expert support and protects your AT&T mobile device, PLUS your choice of any combination of two additional eligible smartphones, tablets or laptops.

*Mobile Protection Pack for Business provides coverage and support for a single eligible device.

**Screen Repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9am and 7pm local time, subject to technician's availability in applicable service area. Claim must be approved by 2 pm local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts and may contain original or non-original manufacturer parts. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Click here for complete list of eligible devices and available markets, both of which are subject to change at any time.

AT&T Mobile
Protection Pack

Protection & expert support for your Smartphone or Tablet

You have a smartphone or tablet you can't live without. Mobile Protection Pack provides expert support for your single device, as well as a next-day replacement (in most cases) if needed.

*Mobile Protection Pack for Business provides coverage and support for a single eligible device.

**Screen Repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9am and 7pm local time, subject to technician's availability in applicable service area. Claim must be approved by 2 pm local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts and may contain original or non-original manufacturer parts. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Click here for complete list of eligible devices and available markets, both of which are subject to change at any time.

AT&T Mobile Insurance

Protect your device against loss, theft, damage and out-of-warranty malfunctions

Coverage for single devices that you can't live without. Mobile Insurance provides a replacement as soon as the next day* if your device is ever lost, stolen, damaged, or malfunctions.

*Claims completed by 5PM CST will be shipped, and in most cases, delivered the next day.

*Mobile Protection Pack for Business provides coverage and support for a single eligible device.

**Screen Repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9am and 7pm local time, subject to technician's availability in applicable service area. Claim must be approved by 2 pm local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts and may contain original or non-original manufacturer parts. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Click here for complete list of eligible devices and available markets, both of which are subject to change at any time.

Cracked screen repair

We're working on a new repair option, which may provide you the opportunity to get your cracked screen repaired instead of replacing your device**. An $89 deductible applies.

Benefits include:

  • More convenience - Keep your phone and get as soon as same-day repair at your home, office or location of choice
  • More confidence - Our certified technicians come to you, and you get a one year warranty on the repair
  • More value - Included with all AT&T device protection products as part of your monthly charge

Click here for more information on device and location eligibility at launch.

*Mobile Protection Pack for Business provides coverage and support for a single eligible device.

**Screen Repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9am and 7pm local time, subject to technician's availability in applicable service area. Claim must be approved by 2 pm local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts and may contain original or non-original manufacturer parts. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer's declining deductible eligibility. Click here for complete list of eligible devices and available markets, both of which are subject to change at any time.